Gran Tierra Te Escucha: An Open Door for the Community

As part of its efforts to maintain a strong, positive relationship with local communities, Gran Tierra has local offices that are part of a program called “Gran Tierra Te Escucha” (Gran Tierra Listens). The role of each office is to create a physical, easily accessible channel for community members to engage in two-way communications with the Company.

Community members are encouraged to visit the offices in an effort to uncover potential concerns, which are referred to as Petitions, Complaints and Grievances (PQR’s). This important feedback from community partners can highlight opportunities for improvement or specific issues that the company must respond to.

Gran Tierra also offers Mobile GTE Te Escucha offices in Ecuador to ensure that the residents of the more remote communities near the Company’s Charapa and Chanangue operations have the opportunity to be heard and regularly engage directly with the Company each month.

Gran Tierra can measure the effectiveness of its grievance management process through the number of PQRs, the higher the numbers of petitions, questions, complaints, or claims (PQRs) indicate that communities feel comfortable engaging with the company. In 2023, Gran Tierra Te Escucha offices received 1,461 PQRs.

“This space is important for citizens to understand the current regulatory framework to protect people and the environment, GTE’s operations, and the Company’s role as a source of responsible development for the region and the country.”

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NaturAmazonas: Gran Tierra’s Largest Environmental Initiative
NaturAmazonas, the flagship conservation program started by GTE and Conservation International, has grown into an alliance of public and private institutions working together to address the root causes of deforestation. It works to develop solutions for reversing the process, while increasing the well-being of nearby communities. GTE’s program has grown into a joint effort between […]
Gran Tierra’s Key Partners Program
GTE’s successful Key Partners program has evolved from a simple award given to the best performing vendors into an integrated, multi-stage program with five components. This program has led to tremendous growth in the capabilities, capacity and competitiveness of vendors in the areas where the company operates. GTE’s Key Partners program helps supply chain partners develop their […]
Preventing Child Recruitment in Putumayo
Gran Tierra Energy, the FC Barcelona Foundation, Colombia’s Agency for Reincorporation and Normalization (ARN) and the World Vision International Foundation, continue their strategic alliance to increase resilience in vulnerable children and reduce their susceptibility to two important Human Rights concerns in the area: substance abuse and militia recruitment. Financed by GTE, the program is implemented […]
Addressing Legacy Threats to Human Safety
One of the most significant Human Rights threats throughout Colombia is the prevalence of anti-personnel mines and other explosive devices that are an unfortunate legacy of the decades-long conflict in the country. To address this risk in southern Putumayo where the Company undertakes exploration and development activities, GTE launched a Humanitarian Demining Pilot Project in […]
Prior Consultation with Indigenous Groups
Colombia’s Constitution grants Indigenous groups the right to “Free Prior Informed Consultation” or Prior Consultation (PC) before any project is considered near Indigenous land. These communities can be found throughout the country, and there are a number of Indigenous groups and several Afro-Colombian groups in the Putumayo near Gran Tierra’s operations. With its increased exploration […]
Threads of the Earth
Gran Tierra Energy recognizes the importance of strengthening relations with Indigenous communities living in areas near GTE’s operations. With this in mind, Gran Tierra in partnership with the World Corporation for Women in Colombia (CMMC) created the Hilos de la Tierra (Threads of the Earth) program, which aims to recover ancestral practices through the creation […]
The Suruma Museum
Gran Tierra Energy in partnership with Corpoamazonia and the Colombia Institute of Anthropology and History (ICANH) built and opened, in November 2021, a museum in Putumayo that will serve local communities as a permanent archaeological exhibition. The Suruma museum is located in the Amazon Experimental Centre (CEA) and is an educational space to preserve historical […]
Engaging Leading Human Rights Experts
GTE and renowned business and human rights experts Shift first collaborated in 2019 to identify and work to address human rights issues related to GTE’s business operations and value chain. Shift is the leading centre of expertise on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The nonprofit organization is chaired by John Ruggie who authored […]
Protecting Human Rights in Ecuador
As a new operator in a country, Gran Tierra must contend with industry legacy impacts that the region may have had. While it is a new company for local Ecuadorian populations in the Sucumbíos province, Gran Tierra’s international experience as a responsible business partner has prepared it well to meaningfully engage communities and manage Human […]
Supporting Colombia’s Reintegration and Reincorporation Efforts
A number of GTE’s efforts are focused on supporting the Colombian government’s reintegration of ex-combatants back into Colombian society. The dynamics of post-conflict situations are complex, but the objective is simple: to support the country’s efforts at achieving lasting peace. Creating economic opportunities is one of the critical issues facing the reintegration of 13,000 ex-combatants […]
How Gran Tierra Handles Petitions, Complaints and Claims
Gran Tierra respects the evolving relationships with local communities and the Company has continued to build relationships based on mutual understanding and acceptance. Gran Tierra seeks to provide quality, timely, coherent, efficient and responsible responses that build trust, manage expectations and minimize environmental risks. Whether Gran Tierra has delegated an activity or performed it directly, […]
Familiarization Trips
GTE has several programs that let people see first-hand what the Company does to minimize the impact of its operations on the environment. One program is called Familiarization Trips (Fam Trips), which involves encouraging stakeholders to visit production sites and observe the Company’s practices, particularly with respect to operations and the environment. This program has […]
Protecting the Water and Environment
Gran Tierra believes that the protection of freshwater is an essential part of responsible oil and gas exploration and production. The Company is committed to ensure that its operations do not have an impact on groundwater and aquifers. Independent monitoring and testing have confirmed that Gran Tierra has fully safeguarded groundwater quality throughout its history […]
Putting Local Businesses First
GTE continues to increase opportunities for local contractors and suppliers through a strategy focusing on putting local companies first to meet its needs for goods and services, only expanding its search beyond the locality if no qualified providers are available. Local vendors are an important driver of regional economies, as GTE’s contributions circulate well beyond […]
Protecting Colombia’s Archaeological Heritage
As an operator in a country with significant archaeological potential, Gran Tierra implements the Colombian Institute of Anthropology and History’s (ICAHN) Archeology program that guides our projects during the early stages of operations. This allows the Company to identify and plan for the specific archaeological characteristics of the areas where the Company wants to build […]
The Costayaco Forestry Centre
The Costayaco Forestry Centre (CFC) is one of the most innovative reforestation efforts in South America that has grown to 335 hectares, located near the Company’s production facilities in Putumayo. Established in 2010 in coordination with regional environmental regulator Corpoamazonia, the facility has grown into a significant habitat for butterflies, birds, large felines and other […]
Strengthening Human Rights Throughout the Supply Chain
GTE expects contractors and suppliers to maintain business practices consistent with its own standards for its employees and operations including respect for Human Rights. While these expectations are embedded into GTE’s corporate policies and practices, the supply chain is an important Human Rights risk factor, especially with the large number of local vendors without policies […]
Supporting our Stakeholders with Human Rights Training
One of the main pillars of GTE’s Human Rights work involves integrating its policies and concepts into its business. This effort requires extensive training with internal stakeholders to ensure they understand and adhere to the Company’s policies which are designed to protect rights. This includes: Training sessions for a variety of external stakeholders focus on […]
Gran Tierra in My Community
GTE regularly hosts a variety of community-based activities to strengthen ties with communities, leaders, and institutions in the areas where Gran Tierra operates. The events cover a wide variety of topics, including operational, educational and cultural. In 2023, more than 11,000 men, women and children participated in games, arts and crafts, theatre, dance, movie productions, […]
Encouraging and Enabling Local Suppliers
Gran Tierra is committed to ensure that economic benefits flow from our operations to local businesses and communities. GTE’s Fair Bidding Process and other procurement procedures are designed to maximize opportunities for local and regional communities. GTE’s commitment to local businesses: To learn more about our partnerships with local suppliers and vendors click here.
Gran Tierra’s Emprender+ Program
Emprender+, GTE’s signature entrepreneurship-based social investment project, is a critical component of GTE’s efforts to address local economic challenges. For the last several years, the program has created opportunities for people to strengthen their businesses and launch new companies while bolstering local economies in Colombia’s Middle Magdalena Valley and Putumayo regions. Emprender+ provides technical training, […]
Agroemprende Cacao – Creating Markets for Local Farmers
After more than 50 years of conflict between the Colombian government and guerrilla forces ended in 2016, creating new, legal economic opportunities was essential to maintaining the peace effort. The cacao industry was identified as a significant opportunity because it offers a legal alternative to the many farmers who grow illicit coca. Colombia produces a […]
Tax Revenues Directly Developing Local Territories
Works for Taxes (WFT) is a program created by the Colombian government that allows GTE to use up to 50% of its income tax contributions to directly develop and implement local projects that improve livelihoods, support economic development and help stabilize territories most affected by poverty and the previous armed conflict. WFT is also an important component of Colombia’s Territorially Focused Development Programs (PDETs) following the 2016 peace agreement signed between the FARC-EP guerrilla movement and the Colombian government.
Community Perspectives
I don’t know how to read or write, but I know business, numbers and shoes. Emprender+ taught me how to better organize and analyse my business. I hope that someday I can help other entrepreneurs open their own businesses.
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